The DeepLink App can be used for different use cases. A list of common links can be found below:
- Opening CRM with a customer id which is stored in a ticket field or user field
- Opening ERP with an order id which is stored in a custom ticket field
- Perform an external search query in another system
- i.e. https://app.hubspot.com/reports-dashboard/UNIQUEID/sales?globalSearchQuery={{requester.email}} -> performs a search in your Hubspot-Account based on the requester Email-Adress
- Open up your webshop with an article id which is stored in a custom ticket field
- Simply open up a google sheet which you use often without a parameter
- Open a Survey Form with or without parameters to submit data for a different purpose
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