The Deeplink app is not visible in the ticket sidebar

When the Deeplink App in the ticket sidebar is not visible, please make sure that

• the App itself is activated under Admin - Apps - Manage
• you added an entry in the Deeplink configuration in the menu on the left side
• the entry is active
• the field which you use as parameter in the App contains a value
  • when there is no value the button is not visible / if there would be no button left or you use the free version, the whole app will be invisible