General info: Macro Manager App

What does the app do?

• Edit macro comments with rich text editor
• List placeholders that are used in the macro
• Edit dynamic content that is used in the macro
• Import xlsx files to create or update macros

• perform bulk imports or exports of macros in Excel file format

• bulk activate, deactivate or delete macros

• test and review your dynamic content on-the-fly in different languages

•  Preview macro comments and debug dynamic content in multiple languages

• directly change dynamic content on one page

• Enhanced search for macros via 'name' and 'Dynamic Content' values

• Examine actions that Macros will perform in tickets

Where is the app used?

• sidebar page
• within tickets

How to set-up the app?

1. Install app in Zendesk