Besides creating new side tickets with the app, you can also link existing tickets to the main ticket. In the app, you have the possibility to select what action you want to perform.
The following conditions must be met to successfully link existing tickets using the Side Tickets app:
- Ticket status: The ticket status cannot be "closed."
- Tags: The tickets cannot be tagged with "sideticket" or "project," as defined in the app settings.
- Self-linking: A ticket cannot link to itself.
If any of the above conditions are not met, the tickets will not be included in the linking selection.
If you have any questions or suggestions related to this app, please get in touch with us at app-support@leafworks.de or via our contact form.
Comments
0 comments
Article is closed for comments.