What does the app do?
- import or export articles, sections and categories in Excel format
- customize the visibility of articles by selecting languages and user groups
- change or update single words or sections in all articles at once
- define which brands the articles are associated with
- customize and edit already existing articles all at once
- choose which columns designate articles, sections or categories
Where is the app used?
- Sidebar page
How to set-up the app?
- Install app in Zendesk
- Go into the app & export or import your guides