Parse text with regex from Zendesk subject or body

Our Zendesk Middleware // helpdeskapi.com has the possibility to parse content from Zendesk subjects and ticket body.

Pattern are configured using regular-expressions. The

Examples

Subject	Regular expression
Questions regarding LEAFWORKS-1234567	LEAFWORKS-[a-zA-Z0-9]*
Error with the article 123.45.678 when switching on	([0-9]{3}).([0-9]{2}).([0-9]{3})