📢 Marketplace Release Notes – October & September 2025

Welcome to the September & October edition of our Marketplace updates!

🔧 Feature Updates & Enhancements

Conditional Fields 

• Added support for new Copenhagen Theme (API v4)
• “Is empty / is not empty conditions (also: _present / not present_) can now be applied to fields
• Multi-select fields can now be used as conditions.
• Integer and text fields can be selected as drivers for _present / not present_ conditions.  
•  Use end-user and/or organization tags  as conditions.  
• Hide forms from the Help Center dropdown if conditions from end-user or organization tags are not met. Multiple configurations can be applied to a single field.
• Set remaining option as default: if only one option remains after conditions are applied, that option will automatically be preselected (instead of showing “-”)

Side Tickets

• Implemented support for two placeholders {{ticket.cc_emails}}  and {{ticket.follower_emails}}

🐞 Bug Fixes

Side Tickets

• Modified the copy of some tooltips in the modal window which lead to confusion among customers
• Support Edge Browser for manually added screenshots fail to display

Conditional Fields

• Added bug fix for field condition which wouldn’t be saved properly in configuration

Deeplinks

• Support for the following placeholder sapgui://xyz/company/{{requester.organization.externalId}}

Need help?

If you have any questions or suggestions related to this app, please get in touch with us at app-support@leafworks.de or via our contact form.